加入SafePal，與全球各地的團隊成員合作，共同建立安全易用的Web3產品，幫助每個使用者連結並進入充滿無限可能的Web3生態。
我們致力於幫助Web3的投資者在去中心化的生態中發現新的財富成長機會。
我們將使用者的安全與體驗放在第一位，並協助他們在產品使用過程中掌握Web3工具的使用技巧。
我們致力於推動區塊鏈的技術發展，並開放支援與此相關的生態與技術。
我們的團隊成員來自全球不同時區，透過及時的溝通和透明信任的團隊文化，打造聰明、高效的工作氛圍。
有競爭力的綜合福利方案
員工股權的機會
靈活的遠距工作模式
建立在區塊鏈和Web3生態系統中
全面的定向和成長培訓計劃
完善的遠距工作配套
入職及生日禮包
員工專屬產品折扣
我們是一個對Web3充滿熱情的團隊，透過跨團隊與時區的互相學習與協作，一同打造更好的產品與服務。
我們鼓勵團隊成員保持生活與工作的平衡，以幫助他們在工作中發揮更多、更長遠的創造力。
透過績效評估和日常的團隊互動與工作溝通，我們期望幫助每個成員實現個人的專業成長。
我們的成員來自全球各地，基於對Web3與區塊鏈技術的熱情一起合作，希望共同建構一個適合所有人的Web3未來。
我們是一個對Web3充滿熱情的團隊，透過跨團隊與時區的互相學習與協作，一同打造更好的產品與服務。
我們鼓勵團隊成員保持生活與工作的平衡，以幫助他們在工作中發揮更多、更長遠的創造力。
透過績效評估和日常的團隊互動與工作溝通，我們期望幫助每個成員實現個人的專業成長。
我們的成員來自全球各地，基於對Web3與區塊鏈技術的熱情一起合作，希望共同建構一個適合所有人的Web3未來。
1. 負責網站、應用程式及相關功能的後端建置、實施和維護。
2. 負責相關功能的業務技術架構，驅動並提供技術架構以最大化效能、穩定性、擴展性、安全性等重要因素。
3. 重建、微調和維護後端系統，以提供一致的可用性和穩定性。
1. 擁有信譽良好或知名大學的學士學位。 最好是電腦工程或相關領域。
2. 3至5年以上後端開發經驗，至少3年以上老牌Web公司開發經驗。
3. 熟悉Linux環境，精通TCP/IP網路協定及相關程式設計。
4. 熟練以下程式語言：Golang 和 PHP。
5. 對深入研究和技術有強烈的熱情，具有學習的意願和能力。
1. 負責各類業務產品的前端研發，涉及使用者導向的App、官網以及行動H5、Hybrid、PC Web、NodeJS全端開發等專案。
2. 建立UI設計稿，實現產品介面，處理各種瀏覽器相容性問題。
3. 與產品經理、UI/UX/設計師和後端工程師密切合作，提高各種業務產品的可用性、使用者體驗和網站效能優化。
4. 參與產品評審並提出可行的技術方案。
1. 擁有信譽良好或知名大學的學士學位。 最好是電腦科學、軟體工程或相關領域。
2. 3年以上前端開發、前端架構設計經驗。
3. 深入掌握JS語言和ES6/7特性。
4. 對前端主流框架（包括Vue或React）有實際專案經驗，能夠深入分析相關框架與實作原理。
5. 熟練使用webpack、gulp等工程工具。
6. 具備網站效能優化、使用者體驗提升等實際專案經驗。
7. 熟悉行動網路通訊機制，對HTTP、TCP/IP、Socket通訊有深入的理解與經驗。
8. 有伺服器端開發經驗，有NodeJS、JAVA專案經驗者佳。
9. 良好的溝通能力和較強的獨立工作和解決問題的能力。
1. 負責SafePal的網站、APP和文件從英語到法語/葡萄牙語/韓語/日語/泰語/土耳其語/印尼語/德語的翻譯。
2. 負責翻譯簡報、產品/行銷/銷售資料和社群媒體內容。
3. 數位和社群媒體平台上內容的文案、編輯和校對。
4. 回顧並提高以前內容的品質。
1. 對一種或多種上述語言的母語或接近母語的熟練程度。
2. 較強的英語能力（書寫）。
3. 熟悉加密貨幣行業特定術語（強制）。
4. 對細節的高度關注和按時完成任務的能力。
1. Perform research on current benchmark trends, industry experts, competitors, and target audience.
2. Design and implement social media strategy to align with business goals, identify strategic weaknesses, and make recommendations for improvements.
3. Generate, edit, publish and share engaging content (e.g. original text, photos, videos, and news) daily across multiple platforms such as Twitter, LinkedIn, and YouTube, adapting content to suit different channels.
4. Communicate with followers, respond to queries in a timely manner and monitor customer reviews.
5. Monitor, track, analyze and report on performance on social media platforms using tools such as Google Analytics and Twitter insights.
6. Liaise with the marketing team to create and coordinate marketing strategies that work across different channels.
7. Identify and build relationships with prominent influencers and thought leaders.
8. Keep abreast of emerging trends, technologies, and influencers.
1. Proven work experience within social media in the blockchain industry.
2. Expertise in managing multiple social media platforms.
3. Familiarity with online marketing strategies and channels.
4. Strong interests in future trends in digital technologies and ability to act proactively.
5. Excellent communication, project management and time-management skills.
6. Ability to deliver creative content (text, image, and video) would be a bonus.
7. Multi-language skills would be a bonus.
1. Lead, train, and motivate a team of customer service representatives, including monitoring service quality, giving regular feedback, reviewing performance, assigning proper work allocation, and arranging training to ensure the team deliver and maintain a high-quality customer support and satisfaction.
2. Liaise with technical department to improve the customer support system to enable high service efficiency.
3. Liaise with various internal departments, such as marketing, sales, and product development, to resolve difficult cases and provide insights on customer needs and pain points to improve product experience.
4. Represent the company in customer-facing communication to build and maintain positive relationships with key customers, partners, and industry stakeholders.
1. Minimum of 2 years of senior-level customer service experience, with at least 2-3 years of experience as a customer service leader in a Web3 exchange or similar blockchain-related platform.
2. Good understanding of blockchain technology and products, and familiarity with common customer issues in the Web3 space, such as wallet transfers, trading disputes, and regulatory compliance.
3. Fluent in English communications, both in written and verbal communications.
4. Strong sense of responsibility and capabilities to work under pressure.
1. Conduct extensive industrial research to spot growth opportunities for product and marketing.
2. Discover, build and maintain meaningful relationship with partners to foster successful partnership initiatives that drive branding exposure and user growth.
3. Liaise with the marketing and product departments to execute and manage partners’ on-boarding, collaborating and product integrating processes.
4. Track and monitor the results of partnership initiatives and evolve business development strategies accordingly.
1. In-depth understanding and good research skills of the blockchain industry and ecosystem.
2. More than 2 years in business development, preferably in blockchain, crypto, or fintech, with proven deal-closing ability.
3. Strong sense of responsibility and partner-focus mindset.
4. Strong multi-tasking and project management skills.
5. Excellent English communication, both in written and verbally.
1. Work closely with BD and marketing teams to design and execute growth-driven campaigns.
2. Manage relationships with external partners to implement collaborative projects and marketing initiatives.
3. Monitor, track, and analyze campaign performance, providing actionable insights for continuous improvement.
1. Fluent in both written and spoken English; proficiency in Chinese is a plus.
2. Excellent communication skills and a strong team player.
3. Detail-oriented with a solid understanding of project management best practices.
4. Previous experience in marketing or growth-related roles is a plus.
5. Ability to thrive under pressure and a strong sense of responsibility.
後端開發工程師
混合製辦公/亞洲
全職
1. 負責網站、應用程式及相關功能的後端建置、實施和維護。
2. 負責相關功能的業務技術架構，驅動並提供技術架構以最大化效能、穩定性、擴展性、安全性等重要因素。
3. 重建、微調和維護後端系統，以提供一致的可用性和穩定性。
1. 擁有信譽良好或知名大學的學士學位。 最好是電腦工程或相關領域。
2. 3至5年以上後端開發經驗，至少3年以上老牌Web公司開發經驗。
3. 熟悉Linux環境，精通TCP/IP網路協定及相關程式設計。
4. 熟練以下程式語言：Golang 和 PHP。
5. 對深入研究和技術有強烈的熱情，具有學習的意願和能力。
前端開發工程師
混合製辦公/亞洲
全職
1. 負責各類業務產品的前端研發，涉及使用者導向的App、官網以及行動H5、Hybrid、PC Web、NodeJS全端開發等專案。
2. 建立UI設計稿，實現產品介面，處理各種瀏覽器相容性問題。
3. 與產品經理、UI/UX/設計師和後端工程師密切合作，提高各種業務產品的可用性、使用者體驗和網站效能優化。
4. 參與產品評審並提出可行的技術方案。
1. 擁有信譽良好或知名大學的學士學位。 最好是電腦科學、軟體工程或相關領域。
2. 3年以上前端開發、前端架構設計經驗。
3. 深入掌握JS語言和ES6/7特性。
4. 對前端主流框架（包括Vue或React）有實際專案經驗，能夠深入分析相關框架與實作原理。
5. 熟練使用webpack、gulp等工程工具。
6. 具備網站效能優化、使用者體驗提升等實際專案經驗。
7. 熟悉行動網路通訊機制，對HTTP、TCP/IP、Socket通訊有深入的理解與經驗。
8. 有伺服器端開發經驗，有NodeJS、JAVA專案經驗者佳。
9. 良好的溝通能力和較強的獨立工作和解決問題的能力。
多語言翻譯
遠距辦公/全球
兼職
1. 負責SafePal的網站、APP和文件從英語到法語/葡萄牙語/韓語/日語/泰語/土耳其語/印尼語/德語的翻譯。
2. 負責翻譯簡報、產品/行銷/銷售資料和社群媒體內容。
3. 數位和社群媒體平台上內容的文案、編輯和校對。
4. 回顧並提高以前內容的品質。
1. 對一種或多種上述語言的母語或接近母語的熟練程度。
2. 較強的英語能力（書寫）。
3. 熟悉加密貨幣行業特定術語（強制）。
4. 對細節的高度關注和按時完成任務的能力。
Social Media Manager
Remote
Full-time
1. Perform research on current benchmark trends, industry experts, competitors, and target audience.
2. Design and implement social media strategy to align with business goals, identify strategic weaknesses, and make recommendations for improvements.
3. Generate, edit, publish and share engaging content (e.g. original text, photos, videos, and news) daily across multiple platforms such as Twitter, LinkedIn, and YouTube, adapting content to suit different channels.
4. Communicate with followers, respond to queries in a timely manner and monitor customer reviews.
5. Monitor, track, analyze and report on performance on social media platforms using tools such as Google Analytics and Twitter insights.
6. Liaise with the marketing team to create and coordinate marketing strategies that work across different channels.
7. Identify and build relationships with prominent influencers and thought leaders.
8. Keep abreast of emerging trends, technologies, and influencers.
1. Proven work experience within social media in the blockchain industry.
2. Expertise in managing multiple social media platforms.
3. Familiarity with online marketing strategies and channels.
4. Strong interests in future trends in digital technologies and ability to act proactively.
5. Excellent communication, project management and time-management skills.
6. Ability to deliver creative content (text, image, and video) would be a bonus.
7. Multi-language skills would be a bonus.
Customer Service Manager
Malaysia/Remote
Full-time
1. Lead, train, and motivate a team of customer service representatives, including monitoring service quality, giving regular feedback, reviewing performance, assigning proper work allocation, and arranging training to ensure the team deliver and maintain a high-quality customer support and satisfaction.
2. Liaise with technical department to improve the customer support system to enable high service efficiency.
3. Liaise with various internal departments, such as marketing, sales, and product development, to resolve difficult cases and provide insights on customer needs and pain points to improve product experience.
4. Represent the company in customer-facing communication to build and maintain positive relationships with key customers, partners, and industry stakeholders.
1. Minimum of 2 years of senior-level customer service experience, with at least 2-3 years of experience as a customer service leader in a Web3 exchange or similar blockchain-related platform.
2. Good understanding of blockchain technology and products, and familiarity with common customer issues in the Web3 space, such as wallet transfers, trading disputes, and regulatory compliance.
3. Fluent in English communications, both in written and verbal communications.
4. Strong sense of responsibility and capabilities to work under pressure.
Business Development Manager
Remote
Full-time
1. Conduct extensive industrial research to spot growth opportunities for product and marketing.
2. Discover, build and maintain meaningful relationship with partners to foster successful partnership initiatives that drive branding exposure and user growth.
3. Liaise with the marketing and product departments to execute and manage partners’ on-boarding, collaborating and product integrating processes.
4. Track and monitor the results of partnership initiatives and evolve business development strategies accordingly.
1. In-depth understanding and good research skills of the blockchain industry and ecosystem.
2. More than 2 years in business development, preferably in blockchain, crypto, or fintech, with proven deal-closing ability.
3. Strong sense of responsibility and partner-focus mindset.
4. Strong multi-tasking and project management skills.
5. Excellent English communication, both in written and verbally.
Marketing Operation Specialist / Intern
Remote
Full-time/Internship
1. Work closely with BD and marketing teams to design and execute growth-driven campaigns.
2. Manage relationships with external partners to implement collaborative projects and marketing initiatives.
3. Monitor, track, and analyze campaign performance, providing actionable insights for continuous improvement.
1. Fluent in both written and spoken English; proficiency in Chinese is a plus.
2. Excellent communication skills and a strong team player.
3. Detail-oriented with a solid understanding of project management best practices.
4. Previous experience in marketing or growth-related roles is a plus.
5. Ability to thrive under pressure and a strong sense of responsibility.
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感謝您有興趣加入我們。 我們將在一周內透過電子郵件與您聯繫。 如果您沒有收到任何回饋，請檢查您的垃圾郵件匣。 感謝您的耐心與體諒。
