At SafePal, you will work with teammates across the globe to build secure and user-friendly products that bridge the masses to the infinite Web3 landscape.
We aim to empower investors toward financial opportunity in the decentralized world.
We prioritize the safety and well-being of our users, and actively seek to educate them on their crypto and web3 journey.
We are blockchain-agnostic and support promising and established ecosystems, as well as meaningful projects.
Our teams are made up of contributors across different time zones. We empower our teams to work smarter, not harder, with async-first communication and a culture of trust and transparency.
Competitive & Comprehensive Benefits Package
Employee Equity Options
Flexible and remote working
Established in the blockchain and Web3 ecosystem
Comprehensive orientation and growth training programs
Laptop and home office allowance for best-in-class WFH setup
Onboarding and birthday swags and gift packs
Employee discount for SafePal products
We are a company of passionate individuals that collaborate across teams and time-zones. We’re always excited to learn from one another and always jump at the chance to build better products and services.
We support our team members to take ownership of their time and schedule to keep balanced in life and build the impact they want at work.
We empower employees in their professional and personal growth with a mix of performance evaluation and career development processes, and less formal team interactions and check-ins.
SafePal is a team of diverse and passionate contributors across the globe. We are building a future where Web3 is for everyone.
We are a company of passionate individuals that collaborate across teams and time-zones. We’re always excited to learn from one another and always jump at the chance to build better products and services.
We support our team members to take ownership of their time and schedule to keep balanced in life and build the impact they want at work.
We empower employees in their professional and personal growth with a mix of performance evaluation and career development processes, and less formal team interactions and check-ins.
SafePal is a team of diverse and passionate contributors across the globe. We are building a future where Web3 is for everyone.
1. Responsible for building, implementing, and maintaining the backend of website, apps and related functions.
2. Responsible for the business technology architecture of related functions, driving and providing technical architecture to maximize performance, stability, expansion, security, and other important factors.
3. Reconstruct, fine-tune, and maintain back-end systems to provide consistent availability and stability.
1. Bachelor’s degree from a reputable or established university. Ideally in computer engineering or relevant fields.
2. More than 3 to 5 years of back-end development experience, with at least 3 years of development experience in established Web-based companies.
3. Familiar with Linux environment, proficient in TCP/IP network protocol and related programming.
4. Proficiency in the following program languages: Golang and PHP.
5. Have strong enthusiasm for in-depth research and technology, with a willingness and ability to learn.
1. Responsible for the front-end research and development of various business products, involving user-facing apps, the official website, and projects encompassing mobile H5, Hybrid, PC Web, and NodeJS full-stack development.
2. Creating UI design drafts, implementing product interfaces, and dealing with various browser compatibility issues.
3. Work closely with Product Managers, UI/UX /Designers, and Back-end engineers, to improve usability, user experience, and website performance optimization for various business products.
4. Participate in product reviews and propose feasible technical solutions.
1. Bachelor’s degree from a reputable or established university. Ideally in computer science, software engineering or relevant fields.
2. More than 3 years of experience in front-end development and front-end architecture design.
3. In-depth mastery of JS language and ES6/7 features.
4. Have actual experience with projects for front-end mainstream frameworks, including Vue or React, and be able to deeply analyze relevant framework and implementation principles.
5. Proficiency in webpack, gulp, and other engineering tools.
6. Have actual project experience in website performance optimization and user experience improvement.
7. Familiar with mobile network communication mechanisms and have a deep understanding and experience in HTTP, TCP/IP, and Socket communication.
8. Experience in server-side development, project experience in NodeJS and JAVA is preferred.
9. Good communication skills and a strong ability to work independently and solve problems.
1. Work on SafePal's website, APP, and documentation translation from English to French/Portuguese/Korean/ Japanese/Thai/Turkish/Indonesian/ German.
2. Responsible for translating presentations, product/marketing/sales materials, and social media content.
3. Copywriting, editing, and proofreading of content on digital and social media platforms.
4. Review and enhance the quality of previous content.
1. Native or near-native proficiency in one or more of the mentioned languages.
2. Strong command of English (written).
3. Familiarity with crypto industry-specific terminology (mandatory).
4. Excellent attention to detail and ability to meet deadlines.
1. Perform research on current benchmark trends, industry experts, competitors, and target audience.
2. Design and implement social media strategy to align with business goals, identify strategic weaknesses, and make recommendations for improvements.
3. Generate, edit, publish and share engaging content (e.g. original text, photos, videos, and news) daily across multiple platforms such as Twitter, LinkedIn, and YouTube, adapting content to suit different channels.
4. Communicate with followers, respond to queries in a timely manner and monitor customer reviews.
5. Monitor, track, analyze and report on performance on social media platforms using tools such as Google Analytics and Twitter insights.
6. Liaise with the marketing team to create and coordinate marketing strategies that work across different channels.
7. Identify and build relationships with prominent influencers and thought leaders.
8. Keep abreast of emerging trends, technologies, and influencers.
1. Proven work experience within social media in the blockchain industry.
2. Expertise in managing multiple social media platforms.
3. Familiarity with online marketing strategies and channels.
4. Strong interests in future trends in digital technologies and ability to act proactively.
5. Excellent communication, project management and time-management skills.
6. Ability to deliver creative content (text, image, and video) would be a bonus.
7. Multi-language skills would be a bonus.
1. Lead, train, and motivate a team of customer service representatives, including monitoring service quality, giving regular feedback, reviewing performance, assigning proper work allocation, and arranging training to ensure the team deliver and maintain a high-quality customer support and satisfaction.
2. Liaise with technical department to improve the customer support system to enable high service efficiency.
3. Liaise with various internal departments, such as marketing, sales, and product development, to resolve difficult cases and provide insights on customer needs and pain points to improve product experience.
4. Represent the company in customer-facing communication to build and maintain positive relationships with key customers, partners, and industry stakeholders.
1. Minimum of 2 years of senior-level customer service experience, with at least 2-3 years of experience as a customer service leader in a Web3 exchange or similar blockchain-related platform.
2. Good understanding of blockchain technology and products, and familiarity with common customer issues in the Web3 space, such as wallet transfers, trading disputes, and regulatory compliance.
3. Fluent in English communications, both in written and verbal communications.
4. Strong sense of responsibility and capabilities to work under pressure.
1. Conduct extensive industrial research to spot growth opportunities for product and marketing.
2. Discover, build and maintain meaningful relationship with partners to foster successful partnership initiatives that drive branding exposure and user growth.
3. Liaise with the marketing and product departments to execute and manage partners’ on-boarding, collaborating and product integrating processes.
4. Track and monitor the results of partnership initiatives and evolve business development strategies accordingly.
1. In-depth understanding and good research skills of the blockchain industry and ecosystem.
2. More than 2 years in business development, preferably in blockchain, crypto, or fintech, with proven deal-closing ability.
3. Strong sense of responsibility and partner-focus mindset.
4. Strong multi-tasking and project management skills.
5. Excellent English communication, both in written and verbally.
1. Work closely with BD and marketing teams to design and execute growth-driven campaigns.
2. Manage relationships with external partners to implement collaborative projects and marketing initiatives.
3. Monitor, track, and analyze campaign performance, providing actionable insights for continuous improvement.
1. Fluent in both written and spoken English; proficiency in Chinese is a plus.
2. Excellent communication skills and a strong team player.
3. Detail-oriented with a solid understanding of project management best practices.
4. Previous experience in marketing or growth-related roles is a plus.
5. Ability to thrive under pressure and a strong sense of responsibility.
Back-end Development Engineer
Hybrid/Asia
Full-time
1. Responsible for building, implementing, and maintaining the backend of website, apps and related functions.
2. Responsible for the business technology architecture of related functions, driving and providing technical architecture to maximize performance, stability, expansion, security, and other important factors.
3. Reconstruct, fine-tune, and maintain back-end systems to provide consistent availability and stability.
1. Bachelor’s degree from a reputable or established university. Ideally in computer engineering or relevant fields.
2. More than 3 to 5 years of back-end development experience, with at least 3 years of development experience in established Web-based companies.
3. Familiar with Linux environment, proficient in TCP/IP network protocol and related programming.
4. Proficiency in the following program languages: Golang and PHP.
5. Have strong enthusiasm for in-depth research and technology, with a willingness and ability to learn.
Front-end Development Engineer
Hybrid/Asia
Full-time
1. Responsible for the front-end research and development of various business products, involving user-facing apps, the official website, and projects encompassing mobile H5, Hybrid, PC Web, and NodeJS full-stack development.
2. Creating UI design drafts, implementing product interfaces, and dealing with various browser compatibility issues.
3. Work closely with Product Managers, UI/UX /Designers, and Back-end engineers, to improve usability, user experience, and website performance optimization for various business products.
4. Participate in product reviews and propose feasible technical solutions.
1. Bachelor’s degree from a reputable or established university. Ideally in computer science, software engineering or relevant fields.
2. More than 3 years of experience in front-end development and front-end architecture design.
3. In-depth mastery of JS language and ES6/7 features.
4. Have actual experience with projects for front-end mainstream frameworks, including Vue or React, and be able to deeply analyze relevant framework and implementation principles.
5. Proficiency in webpack, gulp, and other engineering tools.
6. Have actual project experience in website performance optimization and user experience improvement.
7. Familiar with mobile network communication mechanisms and have a deep understanding and experience in HTTP, TCP/IP, and Socket communication.
8. Experience in server-side development, project experience in NodeJS and JAVA is preferred.
9. Good communication skills and a strong ability to work independently and solve problems.
Translator
Remote/Global
Part-time
1. Work on SafePal's website, APP, and documentation translation from English to French/Portuguese/Korean/ Japanese/Thai/Turkish/Indonesian/ German.
2. Responsible for translating presentations, product/marketing/sales materials, and social media content.
3. Copywriting, editing, and proofreading of content on digital and social media platforms.
4. Review and enhance the quality of previous content.
1. Native or near-native proficiency in one or more of the mentioned languages.
2. Strong command of English (written).
3. Familiarity with crypto industry-specific terminology (mandatory).
4. Excellent attention to detail and ability to meet deadlines.
Social Media Manager
Remote
Full-time
1. Perform research on current benchmark trends, industry experts, competitors, and target audience.
2. Design and implement social media strategy to align with business goals, identify strategic weaknesses, and make recommendations for improvements.
3. Generate, edit, publish and share engaging content (e.g. original text, photos, videos, and news) daily across multiple platforms such as Twitter, LinkedIn, and YouTube, adapting content to suit different channels.
4. Communicate with followers, respond to queries in a timely manner and monitor customer reviews.
5. Monitor, track, analyze and report on performance on social media platforms using tools such as Google Analytics and Twitter insights.
6. Liaise with the marketing team to create and coordinate marketing strategies that work across different channels.
7. Identify and build relationships with prominent influencers and thought leaders.
8. Keep abreast of emerging trends, technologies, and influencers.
1. Proven work experience within social media in the blockchain industry.
2. Expertise in managing multiple social media platforms.
3. Familiarity with online marketing strategies and channels.
4. Strong interests in future trends in digital technologies and ability to act proactively.
5. Excellent communication, project management and time-management skills.
6. Ability to deliver creative content (text, image, and video) would be a bonus.
7. Multi-language skills would be a bonus.
Customer Service Manager
Malaysia/Remote
Full-time
1. Lead, train, and motivate a team of customer service representatives, including monitoring service quality, giving regular feedback, reviewing performance, assigning proper work allocation, and arranging training to ensure the team deliver and maintain a high-quality customer support and satisfaction.
2. Liaise with technical department to improve the customer support system to enable high service efficiency.
3. Liaise with various internal departments, such as marketing, sales, and product development, to resolve difficult cases and provide insights on customer needs and pain points to improve product experience.
4. Represent the company in customer-facing communication to build and maintain positive relationships with key customers, partners, and industry stakeholders.
1. Minimum of 2 years of senior-level customer service experience, with at least 2-3 years of experience as a customer service leader in a Web3 exchange or similar blockchain-related platform.
2. Good understanding of blockchain technology and products, and familiarity with common customer issues in the Web3 space, such as wallet transfers, trading disputes, and regulatory compliance.
3. Fluent in English communications, both in written and verbal communications.
4. Strong sense of responsibility and capabilities to work under pressure.
Business Development Manager
Remote
Full-time
1. Conduct extensive industrial research to spot growth opportunities for product and marketing.
2. Discover, build and maintain meaningful relationship with partners to foster successful partnership initiatives that drive branding exposure and user growth.
3. Liaise with the marketing and product departments to execute and manage partners’ on-boarding, collaborating and product integrating processes.
4. Track and monitor the results of partnership initiatives and evolve business development strategies accordingly.
1. In-depth understanding and good research skills of the blockchain industry and ecosystem.
2. More than 2 years in business development, preferably in blockchain, crypto, or fintech, with proven deal-closing ability.
3. Strong sense of responsibility and partner-focus mindset.
4. Strong multi-tasking and project management skills.
5. Excellent English communication, both in written and verbally.
Marketing Operation Specialist / Intern
Remote
Full-time/Internship
1. Work closely with BD and marketing teams to design and execute growth-driven campaigns.
2. Manage relationships with external partners to implement collaborative projects and marketing initiatives.
3. Monitor, track, and analyze campaign performance, providing actionable insights for continuous improvement.
1. Fluent in both written and spoken English; proficiency in Chinese is a plus.
2. Excellent communication skills and a strong team player.
3. Detail-oriented with a solid understanding of project management best practices.
4. Previous experience in marketing or growth-related roles is a plus.
5. Ability to thrive under pressure and a strong sense of responsibility.
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Thank you for your interest in joining us. We will reach out within a week via email. Please check your spam box if you don’t receive any feedback. Your patience and understanding is appreciated.
